Free queue management system for any business
A tidy queue. Customers wait anywhere.
WaitYa is a free online queue management app for businesses that serve customers in turn. Give out queue numbers, or tokens, call customers on a TV with voice, and let them follow their turn on their phone, with no app to install.
Core queue features are free, with no time limit.
Interactive demo
Try it yourself, no sign-up
Press Take a Number, then Call. Watch the customer's phone and the TV display change with it.
Staff's tablet
Called
Waiting
- A013Next
- A014
- A015Your phone
Customer's phone
Corner Bistro
Your number
A0152 ahead of you
This page updates by itself
Now calling: A012
TV display at the business
Now calling
A012Table 4Next
1A013
2A014
3A015
The voice announcement shows here.
Your number A015. Press Call a few times and watch your phone, then try another kind of business.
Made for
One app for many kinds of business
Wherever customers wait their turn, their number is called to the right place.
Restaurants and cafes
A waitlist at mealtimes
Go to Table 2
Clinics and doctors' practices
A patient queue to the exam room
Go to Room 2
Auto repair
Vehicle service turns
Go to Technician 2
Barbershops and salons
Haircut and treatment turns
Go to Chair 2
Laundry
Drop-off and pick-up queue
Go to Counter 2
Service counters
Customer service and public services
Go to Counter 2
And any other business where customers wait their turn.
The problem
When it gets busy, so does the queue
Customers keep asking, "How much longer?"
Names on paper are hard to read and easy to skip.
Customers crowd the door or counter so they are not missed.
When someone leaves, the order falls apart.
How it works
Three steps to a tidier queue
Take a number
The staff makes a number with one tap. Name and party size are optional.
Follow on the phone
Customers scan a QR to see their place, and can wait anywhere.
Call when you're ready
The number and where to go show on the customer's phone and the TV display, with a voice announcement on the TV.
Features
Everything you need to manage a queue
Tickets and QR
Print queue numbers for customers.
Online queue
Customers see the queue on their phone, a virtual queue with no app.
Reorder
Just drag when you need to adjust.
Voice calling
The TV display announces the number and where to go: a table, room, chair, or counter.
Clear statuses
Waiting, called, served, skipped, and cancelled.
Privacy kept
Customer names are masked on the public page.
Equipment
Start with what you already have
Required
A phone or tablet with internet
Optional
Thermal printer
For printing tickets
TV
For voice calling
FAQ
Common questions
What is WaitYa?
WaitYa is a web-based queue management system for businesses that serve customers in turn. The staff runs the queue, and customers follow their turn on their phone instead of standing in line.
Which businesses can use WaitYa?
Any business where customers wait their turn, such as restaurants and cafes, clinics and doctors' practices, repair shops, barbershops and salons, laundries, and service counters.
Is WaitYa free?
Yes. Core queue features are free with no time limit for one business. Extras such as separate staff accounts and multiple branches are planned as paid features.
Do customers have to install an app or sign up?
No. Customers just scan a QR and open the page in their browser.
Do I need a printer and a TV?
No. Both are optional.
How do customers know it is their turn?
The number shows on the queue page on the customer's phone, with a sound if the device supports it. The page needs to stay open. With a TV, the number is also announced at the business.
Does it work for more than one branch?
The free version covers one business per account.
Didn't find your answer?
Send us your question by email.