For clinics and doctors' practices
Free clinic queue management system, so patients wait calmly
Patients get a queue number, or token, at registration and follow their turn on their phone. When the doctor is ready, the number and room are called on the patient's phone and on the waiting-room TV, with voice.
Core queue features are free, with no time limit.
The problem
What usually happens while patients wait
The waiting room is full, though many patients could wait elsewhere.
Patients keep going back to reception to ask about their turn.
Patients' names are called out in front of everyone.
Older patients don't hear the call.
How it works
Three steps to calmer waiting for patients
Register the patient
Reception makes a number with one tap. The name is optional.
Patients wait anywhere
Patients scan the QR on the ticket or at reception, then can wait in the car or the canteen.
Call to the exam room
When the doctor is ready, the staff presses Call. The number and room show on the patient's phone and the TV display, with voice.
Interactive demo
Try it yourself, no sign-up
Press Take a Number, then Call. Watch the patient's phone and the TV display change with it.
Staff's tablet
Called
Waiting
- A013Next
- A014
- A015Your phone
Customer's phone
Greenfield Clinic
Your number
A0152 ahead of you
This page updates by itself
Now calling: A012
TV display at the business
Now calling
A012Room 1Next
1A013
2A014
3A015
The voice announcement shows here.
Your number A015. Press Call a few times and watch your phone, then try another kind of business.
FAQ
Questions about clinic queues
How do I manage a clinic or doctor's queue?
To manage a clinic queue, give each patient a number at registration and let them follow their turn on their phone by QR. WaitYa calls the number and the exam room on the patient's phone and on the TV display, with no app for patients to install.
Does WaitYa store medical data?
No. WaitYa only handles queue numbers. Patient names are optional, and the public page always masks them. Medical records stay in your clinic's own system.
Can I call patients to several exam rooms?
Yes. You pick the room each time you call, such as Room 1 or Room 2. A clinic still has one queue.
What about patients without a phone?
The staff can print a ticket on a thermal printer, and the TV display announces the number aloud. Patients are still called without a phone.
More common questions are on the home page.
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